When it comes to transmission service, sometimes you can run into the unexpected: unfamiliar diagnostic codes, unexplained symptoms, or surprising application variations, just to name a few. However, one thing you should always count on is for your transmission rebuilds to last a long time thanks to the quality of your work and the parts you install. But just how long can you expect transmission rebuild kit seals to actually last? As it turns out, that all depends on what overhaul kits you use and what brand produces them.
Looking at the big picture is certainly important when it comes to your transmission rebuilds -- the application, the diagnosis, and the rebuild process itself. But getting the small details right matters just as much, if not more, to the success of the service. In fact, the smallest parts you find inside your rebuild kit, no matter what type you use, can mean the difference between a satisfied customer and a comeback. When attention to detail is a trait that can set your business apart from your competitors, you can't afford to let the small parts slide.
A transmission rebuild is a full automotive service. As opposed to a repair, where only the broken or problematic component is replaced, a rebuild requires a full disassembly and reassembly of the unit using a rebuild kit and replacement hard parts as needed. Essentially, the value of the rebuild for a customer is the efficiency of a brand new transmission for a lower price. But could your shop be doing more? In this post, we'll share three ways to increase the value of transmission rebuilds for your shop customer and explain why providing a quality rebuild is so important.
The average transmission overhaul kit contains all of the sealing components you need to to rebuild a specific application: from o-rings to gaskets and steels to clutches. When you open up your kit, the sheer number of small parts inside can feel a bit overwhelming. Despite the organized packages and instructions inside to help you, it can be tough to know if you're missing a part until the unit is torn apart on your bench, effectively bringing your rebuild job to a stand still.
The biggest threat to your productivity and reputation as a transmission rebuild shop is the risk of comebacks. When your rebuild job is unsuccessful the first time, not only do you usually have an unsatisfied customer on your hands, but this warranty work takes up the space in your shop and the time of your technicians when you could be moving on to new jobs. The good news is that you have plenty of opportunities to avoid these losses in the first place with a little bit of careful planning and quality service.