Some of the most common causes of transmission rebuilds are issues related to seal failure inside of a transmission. When you consider the number of miles an average transmission you rebuild can last, you must be able to trust that the parts you install inside can hold up for just as long. Though they're some of the smallest parts in the system, transmission seal and gasket failures are highly likely to lead to full transmission failure, thanks to fluid leaks that can burn up the unit.
Complaints and comebacks certainly mean more work for your auto shop, but sometimes that work comes complete with an upset customer. While much of your shop's business happens in the garage and out of the public eye, your face to face interactions with customers makes impressions that can win and lose future jobs. Thankfully, by practicing some basic customer service principles, you can prep your team for turning negative customer experiences into positive ones. In this post, we'll explain the best practices for handling auto shop customer disputes that apply to a wide range of complaints, from prices to workmanship and more.
Categories: Shop Best Practices
In the transmission business, your time and attention are constantly pulled in multiple directions, and that's a lot to manage if you're not careful. Between servicing incoming jobs, working with customers and techs, and running the everyday ins and outs of a transmission shop, dealing with your supply chain can quickly slip down the list of priorities until there's a major problem to tackle.
But when it comes to transmission overhaul kits, what if there was a "set it and forget it" option? Well, when you find the right seal provider, there is. In this post, we'll discuss the time-saving benefits of purchasing all of your transmission overhaul kits from one provider, as well as explain how to find that provider.