You may think that the only thing that matters in your shop is the quality of the work you do and the price you charge. And while ensuring every customer gets a quality repair is important, your business is so much more than that. No matter what your work ethic is like or how much you charge, first impressions are hard to change and they start the moment your customer gets out of their car.
Every transmission that comes into your shop - even ones that you've worked on before - will have different needs. Your inspection will reveal the level of damage the unit has suffered, and then you have a decision to make. What type of service should you complete to get this unit back in the vehicle and back on the road?
At Freudenberg (or FST, the parent company of TransTec), we feel it's our duty as a global brand to give back, both as a company and as individuals that represent it. We've been putting our whole-hearted support behind community service and world aid projects for years, and continue to support the causes we care about today. Today, we want to share with you some of our most recent service endeavors that have made a difference in many different parts of the local and global community.
Heavy duty vehicles, including their power steering systems, rely on components that can stand up to their high pressure operations. From the biggest systems to the smallest parts, you need to be sure everything is able to stand up over time, especially when rebuilding a unit that should have many more miles to go. Today, we're going to discuss one of the smallest parts that has the biggest impact on the success of an HDPS rebuild or remanufacture: the poppet valve.
The auto repair industry, like any other, has its own unique set of challenges and stressors, and in order to keep your shop operating year round, you might be wary of any time spent "unproductively." Especially when your work is keeps you busy with its fast pace in a constantly changing industry, owners and techs alike are at a high risk of feeling overworked, frustrated, and burnt out.
Topics: Shop Best Practices