The auto repair industry, like any other, has its own unique set of challenges and stressors, and in order to keep your shop operating year round, you might be wary of any time spent "unproductively." Especially when your work is keeps you busy with its fast pace in a constantly changing industry, owners and techs alike are at a high risk of feeling overworked, frustrated, and burnt out.
The term "optimization" is becoming a huge buzzword across many modern industries, and for good reason: as customers have access to more and more information to compare options, competitors have to step up their game in order to win business. In general, optimization refers to making the best use of a resource or process — in this case, making your shop operate at maximum efficiency. We're here today on the blog to discuss what optimization means in terms of the most critical elements of your auto shop environment and workflow.
Topics: Shop Best Practices
There are very few industries in which a business can survive without keeping current in terms of technology and trends, and the auto service industry is no exception. Auto manufacturers are constantly updating and innovating the technology inside the vehicles they produce, and it may not be long before those new technologies end up in your auto shop. So how do you ensure that your staff is prepared to service the vehicles of today and tomorrow? One of the most critical steps is providing training and continuing education opportunities.
For the smart automotive service shopper, there are plenty of factors to consider when choosing a service provider. Discerning customers compare reputation, reviews, deals and offers, endorsements, and plenty of other elements within their price range and the distance they're willing to travel for service. However, you should never forget to consider one of the biggest influencing factors when it comes to purchasing auto service: the benefits of your warranty.
Employee turnover, especially when it’s at a high rate, is a loss. It represents a potential loss in not only productivity, but in overall continuity and shop costs. But it can be tough to figure out how to reduce the employee turnover rate in auto shops. Actually, by having the right managment mindset and advanced planning in place, you can avoid the headache of high employee turnover rates all together.